Job Introduction

Engineering Planner – Lloyds British

Location: Wolverhampton, West Midlands
Working Hours: 37.5 hours per week, Monday to Friday
Contract: Permanent, Full Time

Lloyds British has been providing specialist testing, inspection, maintenance, certification and training services for over 200 years. Our expertise covers cranes, lifting equipment, height safety, pressure systems and local exhaust ventilation (LEV), helping businesses across the UK keep their equipment safe, compliant and operational.

Founded in 1812, we've built a strong reputation for technical expertise, quality and customer service. As part of the Speedy Hire Group, we continue to grow and develop our services, offering exciting opportunities for people to build rewarding careers.

We have an exciting opportunity for an organised and proactive Engineering Planner to join our Lloyds British team based in Wolverhampton.

As an Engineering Planner, you'll play a key role in coordinating and scheduling our team of field-based engineers, ensuring inspection, testing and maintenance activities are planned efficiently and delivered in line with customer requirements.

You'll work closely with engineers, customers and operational teams to ensure resources are used effectively, appointments are managed and our customers receive a reliable and professional service.

This is a fantastic opportunity for someone who enjoys planning, problem-solving and working in a fast-paced environment where no two days are the same.

• Planning and scheduling daily and weekly workloads for our field-based Inspection and Maintenance Engineers.

• Coordinating engineer appointments, inspections, maintenance visits and customer bookings.

• Ensuring engineering resources are allocated efficiently, taking into account location, availability, skills and competencies.

• Liaising with customers to arrange appointments and confirm service requirements.

• Monitoring engineer schedules and responding to changes, cancellations and urgent requests.

• Working closely with operational managers and engineers to maximise productivity and minimise unnecessary travel and downtime.

• Ensuring statutory inspections and planned maintenance activities are scheduled within required timescales.

• Maintaining accurate planning records, job information and customer details on internal systems.

• Identifying potential scheduling conflicts and taking proactive steps to resolve them.

• Supporting the delivery of agreed service levels and customer expectations.

• Communicating effectively with engineers, customers and internal teams to ensure everyone is kept informed.

• Supporting continuous improvement by identifying opportunities to improve planning processes and operational efficiency.

We're looking for someone who has:

• Previous experience in a planning, scheduling, service coordination or administration role.

• Excellent organisational skills with the ability to manage multiple priorities.

• Strong communication skills and confidence dealing with customers, engineers and operational teams.

• A proactive, solutions-focused approach and the ability to adapt to changing requirements.

• Good geographical knowledge and an understanding of efficient route planning.

• Excellent attention to detail and the ability to maintain accurate records.

• Good IT skills, including Microsoft Office and experience using planning or scheduling systems.

• The ability to work under pressure and make decisions in a busy operational environment.

• A positive, flexible attitude and a commitment to delivering excellent customer service.

Experience within an engineering, inspection, maintenance or field service environment would be beneficial, but isn't essential. We're just as interested in your planning skills, ability to coordinate resources and willingness to learn.

At Lloyds British, we recognise that our people are our biggest asset, and we're committed to providing a supportive environment where you can develop your skills and progress your career.

Our benefits include:

• Competitive salary

• 26 days' annual leave plus bank holidays

• Life assurance

• Pension scheme

• Employee assistance programme

• Access to employee benefits and discounts

• Training, development and career progression opportunities

• A supportive team environment within a well-established and respected business

If you're an experienced Planner or Service Coordinator who enjoys organising workloads, supporting engineers and delivering great customer service, we'd love to hear from you.

This is a great opportunity to join a business with over 200 years of engineering expertise, where your contribution will help us deliver safe, reliable and efficient services to our customers.

Apply today and take the next step in your career with Lloyds British!

Lloyds British, part of the Speedy Hire Group, is an equal opportunities employer. We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.

Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.