Job Introduction

Team Manager – Glasgow

Monday to Friday | 07:30–17:00 | 42 hours per week

Speedy are the UK’s leading hire provider, offering the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

We’re looking for an experienced Team Manager to lead, coach and develop our team in Glasgow, creating a high-performing environment that delivers an exceptional service to our customers.

This is a hands-on leadership role where you’ll take ownership of people, performance and service, while building an engaged and accountable team.

The role

As Team Manager, you’ll:

• Lead, motivate and manage the team to deliver excellent customer service
• Provide clear day-to-day direction and support
• Coach and develop colleagues through regular feedback and performance conversations
• Manage appraisals, performance and people matters effectively
• Monitor KPIs and take action to improve performance
• Plan and prioritise workloads to ensure deadlines and service levels are achieved
• Create a culture of accountability, teamwork and continuous improvement
• Build strong relationships with customers and internal stakeholders
• Identify opportunities to improve processes and ways of working
• Lead by example, demonstrating our values and a strong customer focus
• Support the delivery of our ESG Strategy – Decade to Deliver

What you’ll need

• Proven experience leading and developing a team
• Strong coaching skills with the ability to improve individual and team performance
• A confident, proactive and solutions-focused approach
• Excellent communication and organisational skills
• Strong customer service experience
• The ability to build effective relationships with customers and stakeholders
• Confidence managing competing priorities and working to deadlines
• Good IT and systems skills, including Microsoft Office
• Experience with Axapta and On-Guard would be advantageous
• Previous experience within the hire industry would be beneficial, but isn’t essential

What we offer

• 26 days holiday plus bank holidays
• Pension scheme
• Life assurance
• 95% discount across the Speedy brand
• Training, development and career progression
• Voluntary Health Cash Plan
• My Staff Shop discounts and offers
• Green Commute Initiative
• PAM Employee Assistance Programme

Develop your career with Speedy

We’ll give you the support and training you need to succeed, including on-the-job development and dedicated product and systems training.

Our Career Line of Sight provides clear visibility of the opportunities available to develop and progress across the Speedy Group, and we’re proud to support and develop talent from within.

Speedy also operates an industry-leading Work Life Balance initiative, supporting colleague wellbeing and more balanced ways of working.

If you’re a people-focused leader who enjoys developing teams, improving performance and delivering great service, we’d love to hear from you. Apply today!

Speedy reserves the right to close vacancies early where a high volume of applications is received.

Some roles within The Speedy Group UK&I may require DBS, credit or security clearance checks.

Speedy is an equal opportunities employer. We embrace diversity in all its forms and are committed to creating an inclusive environment where everyone can do the best work of their lives.

All roles within The Speedy Group require proof of the right to work in the UK by the start of employment.