Job Introduction
National Out of Hours Co-ordinator – Haydock
Speedy Hire | UK’s Leading Hire Provider
Speedy are the UK’s leading hire provider, offering the widest range of tools, specialist equipment, plant, and support services — everything for every job.
We are currently recruiting a National Out of Hours Co-ordinator to join our team in Haydock.
Working Pattern
Rolling 4-week rota
Out-of-hours: 4:30pm – 8:00am (Monday to Friday)
24/7 weekend support
Shift work is required, including nights and weekends
Home-based working once fully trained
23% shift allowance on top of base salary
About the Role
Do you have a passion for building relationships and delivering first-class customer service?
At Speedy, our customers are at the heart of everything we do. As a National Out of Hours Co-ordinator, you will:
Liaise with customers via telephone and email
Take full ownership of customer requests from start to finish
Work collaboratively with the wider Speedy network
Ensure all requests are delivered to the highest standard
What We’re Looking For
Strong customer focus with the ability to build rapport across multiple channels
Ability to multitask and use initiative when making decisions
A team player who contributes to a positive workplace culture
A proactive mindset with a drive to grow the business
Commitment to supporting our ESG strategy – Decade to Deliver
What We Offer
We provide everything you need to succeed, including full training and ongoing development opportunities.
Benefits include:
26 days holiday (plus bank holidays)
Pension scheme & life assurance
Canteen facilities
95% discount across the Speedy brand
Career development and progression opportunities
Voluntary Health Cash Plan
My Staff Shop – discounts across major retailers
Green Commute Initiative (Cycle to Work scheme)
Employee Assistance Programme (EAP) – free, confidential support
Work-Life Balance
Speedy is proud to offer flexible and hybrid working options, including:
Flexible start/finish times
Shorter working days
Term-time hours
Job share opportunities
Our Work Life Balance initiative reflects our commitment to putting our people first.
Additional Information
Applications may close early due to high demand — apply as soon as possible
Some roles may require DBS, credit, or security checks
Proof of right to work in the UK is required
Speedy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Learn more about our ESG policies:
https://www.speedyservices.com/esg/governance
Speedy Hire