Job Introduction
Hire and Sales Coordinator (Onsite)
Location: Leyland
Hours: Monday to Friday, 07:30–17:00
About Speedy
Speedy are the UK’s leading hire provider with the widest range of tools, specialist equipment, plant and support services — everything for every job.
We are seeking a professional and highly organised Hire and Sales Coordinator (Onsite) to join our team in Leyland. This is a key customer-facing role responsible for coordinating the end-to-end hire process and ensuring a seamless service experience for customers.
About the role
As an Onsite Hire Coordinator, you will take ownership of customer hire requests from initial enquiry through to delivery, collection and completion. You will work closely with customers via telephone and email while collaborating with depot, transport and operational teams to coordinate equipment availability and logistics effectively.
This role requires strong attention to detail, excellent communication skills and the ability to manage multiple priorities in a fast-paced operational environment. Your focus will be on delivering an efficient, accurate and customer-focused service at all times.
Key responsibilities
Manage customer enquiries professionally via telephone and email
Coordinate equipment availability across the network to meet customer demand
Arrange deliveries, collections and exchanges in line with customer requirements
Liaise closely with depot teams, drivers, engineers and operational colleagues to ensure smooth service delivery
Accurately process orders and maintain up-to-date records using internal systems
Monitor open orders and proactively resolve any delays or service issues
Maintain regular communication with customers to provide updates and manage expectations
Ensure all processes are followed in line with company procedures and compliance standards
Support your business unit/team in delivering our ESG Strategy — Decade to Deliver
What we’re looking for
Strong organisational and time management skills with the ability to prioritise effectively
Excellent written and verbal communication skills
Confidence using systems and managing administrative processes accurately
A proactive, collaborative approach with a strong attention to detail
Ability to work effectively under pressure in a fast-paced environment
Commitment to delivering excellent customer service
What we offer
26 days’ holiday plus bank holidays
Pension scheme
Life assurance
95% staff discount across the Speedy brand
Voluntary Health Cash Plan
PAM – Employee Assistance Programme (EAP)
My Staff Shop: retail discounts and offers
Green Commute Initiative: Cycle to Work scheme
Ongoing training, development and career progression opportunities
We also offer flexible working options through our Work Life Balance initiative, supporting colleague wellbeing and more balanced ways of working wherever operationally possible.
Additional information
Please note that some roles within The Speedy Group UK & Ireland may require DBS, credit or security clearance checks.
Speedy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.
Speedy Hire