Job Introduction

Hire Administration Assistant – 2 Positions Available

Location: Basildon, Essex
Working Hours: Part Time – 20 hours per week
Contract: Fixed Term Contract (FTC) for up to 12 months
Vacancies: 2

About Speedy Hire

Speedy Hire is the UK's leading provider of tools, specialist equipment and support services, with a reputation for delivering exceptional customer service.

At Speedy, we're proud of our people and the difference they make every day. Whether supporting customers, working with colleagues or finding solutions to challenges, our teams are at the heart of everything we do.

The Role

We have an exciting opportunity for two part-time Hire Administration Assistants to join our busy Hire Controller team based in Basildon, working 20 hours per week on fixed term contracts for up to 12 months.

As a Hire Administration Assistant, you'll play an important role in supporting the day-to-day running of our hire operations, ensuring administration is completed accurately and efficiently while helping the wider team deliver an excellent service to our customers.

You'll work closely with our Hire Controllers and operational teams, supporting hire processes, maintaining accurate records and ensuring customer requirements are managed effectively.

This is a great opportunity for someone who is organised, enjoys working as part of a team and is looking for a part-time role within a busy operational environment.

What You'll Be Doing

• Providing day-to-day administrative support to the Hire Controller team.

• Processing hire orders, off-hires and customer information accurately.

• Maintaining and updating customer records, hire contracts and internal systems.

• Supporting the preparation and processing of hire documentation.

• Responding to customer enquiries by telephone and email, providing a professional and helpful service.

• Liaising with depots, Hire Controllers and operational teams to ensure information is accurate and up to date.

• Supporting the team with equipment availability, delivery and collection administration.

• Resolving administrative queries and escalating issues where necessary.

• Checking and updating hire records to ensure accuracy and compliance with company procedures.

• Assisting with general administrative duties to support the smooth running of the department.

What We're Looking For

We're looking for someone who has:

• Previous experience in an administration, customer service or similar role.

• Excellent organisational skills and attention to detail.

• Good communication skills, both written and verbal.

• Confidence using Microsoft Office and other computer systems.

• The ability to manage workloads and prioritise tasks effectively.

• A proactive, flexible and positive approach to work.

• The ability to work independently while supporting a wider team.

• A genuine commitment to delivering excellent customer service.

Previous experience within the plant, tool or equipment hire industry would be an advantage, but isn't essential. We're more interested in finding someone with the right attitude, strong administrative skills and a willingness to learn.

What We Offer

At Speedy Hire, we believe our people are our biggest asset, and we're committed to supporting your development and rewarding your contribution.

Our benefits include:

• Competitive salary

• 26 days' annual leave plus bank holidays (pro rata)

• Life assurance

• Pension scheme

• Employee assistance programme

• Access to our employee benefits and discount platform

• Training and development opportunities

• A supportive and friendly team environment

Join Team Speedy!

If you're organised, enjoy working with people and take pride in getting the details right, we'd love to hear from you.

With two part-time opportunities available in Basildon, this is a great chance to join a supportive team and play an important role in helping our hire operations run smoothly.

Apply today and become part of Team Speedy!

Speedy Hire is an equal opportunities employer. We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.

Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.